At Hidden Private Spa Curacao, your privacy is important to us. We are committed to handling your personal information responsibly, securely and with discretion. This Privacy Policy explains what information we may collect when you visit our website, contact us, make a reservation or use our services, and how that information may be used and protected.
Last updated: October 2026
- Information we collect
When you interact with Hidden Private Spa Curacao, we may collect personal information such as:
- Your name
- Email address
- Telephone number
- Reservation details
- Selected treatments or services
- Payment and transaction information
- Messages or enquiries you send to us
- Information voluntarily provided in connection with a treatment or massage
- Technical website information, such as browser type, IP address and website usage
We only request information that is reasonably necessary to provide our services.
- Reservations and spa services
When you make a reservation, we use your information to manage your booking, communicate with you and prepare for your visit.
For certain treatments or massages, you may voluntarily provide information regarding allergies, injuries, sensitivities or other health-related circumstances that may be relevant to your treatment.
Such information is treated confidentially and is only used where necessary to provide an appropriate and safe service.
- How we use your information
Your personal information may be used to:
- Process and confirm reservations
- Provide requested spa and wellness services
- Respond to questions or enquiries
- Process payments
- Communicate changes relating to your booking
- Improve our website and services
- Maintain administrative and financial records
- Meet applicable legal or regulatory requirements
- Protect the security of our guests, staff and business
We do not use personal information for purposes unrelated to the reason for which it was collected unless permitted by law or you have provided your consent.
- Payments
Payments may be processed through external payment providers or financial institutions.
Where a third-party payment provider is used, certain payment information may be processed directly by that provider. Hidden Private Spa Curacao may therefore not have access to complete payment card or banking details.
Third-party payment providers are responsible for handling information in accordance with their own privacy and security policies.
- Sharing personal information
We do not sell, rent or trade your personal information.
Information may only be shared with third parties where reasonably necessary to operate our business or provide a requested service. These parties may include booking platforms, payment providers, website hosting providers, IT service providers or professional advisers.
Information may also be disclosed where required by applicable law, regulation, court order or governmental authority.
- Cookies and website information
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the website and provide a better browsing experience.
Cookies may collect technical information such as browser type, device information, visited pages and general website activity.
Where applicable, visitors can manage or disable cookies through their browser settings. Disabling certain cookies may affect the functionality of parts of the website.
- Data security
Hidden Private Spa Curacao takes reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.
Access to personal information is limited to individuals and service providers who reasonably require that information for business or operational purposes.
However, no website, electronic communication or online storage system can be guaranteed to be completely secure.
- How long we keep information
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.
Certain information may be retained for a longer period where required for accounting, taxation, legal, administrative or regulatory purposes.
When information is no longer required, we may securely delete or anonymise it.
- Your privacy rights
Subject to applicable law, you may request information about the personal data we hold about you.
You may also ask us to:
- Correct inaccurate information
- Update incomplete information
- Delete information where legally permitted
- Explain how your information is being used
Some information may need to be retained where Hidden Private Spa Curacao has a legal, financial or legitimate business obligation to do so.
- Adults-only services
Hidden Private Spa Curacao is an adults-only private spa and our services are not intended for children.
We do not knowingly collect personal information from children in connection with our spa services. If we become aware that personal information relating to a child has been provided to us unnecessarily, we may take appropriate steps to remove that information.
- Third-party websites
Our website may contain links to external websites or services.
Hidden Private Spa Curacao is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.
- Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, website, technology or applicable requirements.
The latest version will always be published on this page together with the date of the most recent update.
- Contact us
If you have questions about this Privacy Policy, the personal information we hold about you or the way your information is processed, please contact Hidden Private Spa Curacao through the contact details provided on our website.
Your privacy and discretion are an essential part of the experience at Hidden Private Spa Curacao. We aim to handle every reservation, enquiry and visit with the same level of care and confidentiality that we provide throughout your private spa experience.
For additional information about reservations, payments, cancellations, use of our facilities and other conditions, please also read our Terms & Conditions.